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Frequently asked questions.
Frequently asked questions.
Who buys used company smartphones, tablets and laptops with certified data erasure?
MB-Smart GmbH buys used business IT from companies. Our core expertise is smartphones and tablets; we also buy laptops and servers, including Blancco erasure and an erasure report for every device.
How does certified data erasure work?
Smartphones and tablets are erased with Blancco Mobile Diagnostics & Erasure; hard drives, SSDs and laptops are erased with Blancco Drive Eraser. MB-Smart has been a Blancco ITAD Silver Partner since 2019.
What evidence do I receive for the erasure?
You receive a tamper-proof Blancco erasure report for every device. This serves as evidence for your GDPR documentation.
Is the data erasure GDPR-compliant?
Yes, the data erasure is documented. You receive evidence for every device for your GDPR documentation.
Which devices do you buy?
Our core expertise is smartphones and tablets. We also buy laptops, servers and other business IT.
Do you collect devices abroad?
Yes, we collect devices across Germany and internationally. Many of our customers are based in the EU.
What happens to faulty devices or devices that cannot be recovered?
Data on faulty devices is still securely erased; drives that cannot be erased are physically destroyed. Devices that cannot be reused are recycled properly and with documentation through our disposal partner AWG Klövenhausen.
How are the devices tested?
Functional testing is carried out with M360. You receive a test report for every device.
Can I receive CO₂ documentation?
Yes, on request you can receive a Smart Carbon Impact Report on avoided emissions. The report is produced in collaboration with Rejoose.
Is there a minimum quantity?
We work exclusively for businesses and organisations. Get in touch – we find an economical solution for almost any quantity.
How do I get a quote?
Use our quote form. Enter the device types and quantities there.
